10 Factors You Should Consider Before Hiring A Management System
If your company has decided that it is more than time to modernize processes and optimize the use of internal resources using some kind of system, then you are in luck! Totalcross and GestãoClick bring you this article to guide you!
There is a multitude of management software available to your company in the market. Finding the one that really suits your company’s needs can be a challenge to those! To help you in this process, our team gathered 10 points to consider before hiring any management system.
The relationship you give below:
#1. Know the real needs of your company
If your company does not have clarity about what you are looking for in a system, it will be difficult to find the best solution in management software. Defining what is expected of the system is the best way to avoid future regrets.
Think about the practical use of the system in the day to day of your business: how many employees must have access to the system? What additional features make the most sense for the company’s reality?
Imagine that your company operates mostly in the B2B model, that is, in direct sales to other companies: in this case, the POS module for counter sales may not be as important as an invoice issuer module or a tool for control of inventories.
#2. Evaluate the reputation of the management system provider company
Knowing the provider/developer of the online management system is as important as knowing the tools that will be offered by each system and how each one meets the real needs of your business
After all, you will not trust your company’s financial control data, as well as customer and supplier contacts, to anyone, will not you?
A quick search on the Internet itself will allow you to identify growing companies in the market that will be able to offer more numerous and modern features to your company. Likewise, it is possible to find reviews, comments and evaluations of other entrepreneurs who are already users of these systems in the network.
By taking such precautions, you will feel much more comfortable deciding to trust this or that management system.
#3. Review the investments required to install the system
In the same way that it is possible to find a great diversity of systems and suppliers, it is also possible to find a certain difference in the values practiced. The oscillation of values has a lot to do with the number of resources made available to the end user, with the support offered and with the type of system chosen.
If your company chooses to hire a company specializing in software development to create a unique and unique system for your company, which will be installed on your company’s own servers, the cost will certainly be greater – as well as the difficulty in support.
On the other hand, cloud-hosted software options, such as GestãoClick, are much more important: it is possible to work with monthly fees that accompany the features of the contracted package, without worrying about the acquisition and maintenance of specific hardware to host your system.
#4. Information security features provided by the software
In addition to being cheaper, the option for cloud hosting also has other benefits for your company’s data security: in addition to the physical security apparatus for the host servers, a complete information security structure is available, with firewalls, backup, and other features.
Regardless of the hosting model, physical or in the Cloud, it is always worth asking the system provider about the security features of your data that will be made available.
#5. Availability of software support
Before purchasing any management system, be sure to ask the seller about the company’s user support policy. And that’s because, as any customer knows, it’s always easier to find the salesperson than to be served by the help-desk team.
Prioritize systems that offer multiple service channels (phone contacts, WhatsApp, email, native system chat, and others) that cover a longer period of time (the ideal is 24/7 support, after all, nothing worse than having its production halted due to lack of contact with the system provider company, right?).
#6. Is the management software mobile-friendly?
Mobile-friendly or responsive is the system that fits the mobile platforms, operating smoothly on smartphones, tablets and other devices. Again, it is worth questioning what the real uses of the system in your company will be.
For an employee, salesperson, or manager who works remotely, a responsive system will allow access to features such as stock control, billing, or even managerial reporting even from a distance, ensuring that work is not interrupted when not in the office.
Your business gains mobility by optimizing team time and increasing your productivity.
#7. Analyze the system interface: is it intuitive and user-friendly?
If you’ve come this far, chances are you already have a narrow range of options for acquiring or hiring management software for your business. The next step is to think about adapting the system to the routine of your company.
Ask the vendor for a demo of the software interface and evaluate: is it simple and easy to understand? Is the screen clean and the information clear and quickly locatable by your team?
Remember that much more important than the aesthetics of the system is its user-oriented design: after all, you do not want your team to waste time and sales “hunting” information in the system, right?
Therefore, discard systems whose interfaces are not intuitive and user-friendly. If possible, ask about the new customer training policy offered by the software provider.
#8. What upgrades or upgrades does the system allow?
Find out if you can start with a version of the system and add extra modules as your company feels that there is a need. Modular software that grows along with your company is the best way to prevent your company from being “stuck” by a system that does not suit your needs.
And, as you must have clarity, it is the system that should fit the reality of your company, and never the other way around!
#9. The cost-benefit
We’re almost at the end of our list! Which means that you have already had the opportunity to know in depth the systems available in the market with a profile closer to that of your company. Now is the right time to evaluate the cost-effectiveness of the remaining software.
Our tip is: look for companies that offer monthly plans. That guarantee the freedom of software migration for your company. After all, when the company is really good, it does not have to tie you up by contract, right?
#10. Free trial period
Last, but not least: Ask your manager software company representative to arrange what you need so your company can try out the system before it finally decides. If possible, for free.
During the testing period, talk to your team members and get feedback on the system’s adaptability to the company. And, equally, from the team to the software. With this information in hand, we are sure that you will be ready to make a decision that you will not regret!